Anonymous Coward · 8mo
Hi there!
While I understand that Kroalinas is stepping down for personal reasons-- I'm a little confused as to the purpose of shipping the items to the new mod? Isn't that just the same amount of work as it would be to ship the items to the consumers individually? I'm just concerned for the potential of items getting lost and a new shipping mod coming in so late in the game- especially since so many zines have had issues with finance and shipping mods lately in regards to theft and ghosting in general.
Thanks for reaching out! We understand there may be some concerns seeing a new shipping mod join at this stage of the timeline. Overall, the decision was made because this is what the mod team felt was the best choice in ensuring that buyers can receive their items in a timely manner, and in good condition.
Mod Soul Starshine has previous experience as an emergency shipping mod, where they have joined zine teams at later stages to take over shipping duties in the event that the original mod could not fulfill orders but has had the items ordered to their location. We have no reason to believe that their onboarding will increase the potential for lost or late items.
Currently, all of our merch items are still in their bulk packaging from the manufacturers, and we are still waiting for our zines to finish production. Mailing to our buyers would require Mod Kroalias to wait until our zines arrive, then open and bundle each package (requiring them to open the bulk packaging, separate every item, and arrange the items together for hundreds of orders).
This is a more time & labor-intensive process than simply mailing the pre-packaged bulk boxes to Mod Soul Starshine - especially considering that Mod Kroalias would also have to fill out not only the shipping form itself but also any associated customs forms, then track packages, resend any that don't arrive, and also complete leftover sales with our zine.
In comparison, shipping to Mod Soul Starshine allows Mod Kroalias to keep the items in their bulk packaging, and allows them to step down from the project once they send the pre-packaged bulk boxes over.
Mod Soul Starshine will also be counting & quality-checking the items upon receipt. This will ensure that nothing was lost or damaged in transit. From there, they will take on the remainder of Mod Kroalias' duties for the next several months.
Additionally, while you did not mention it directly, we want to reassure you that Mod Kroalias was responsible solely for shipping in our zine. Mod Fluffy_Jessekun is handling all of our finances and has kept the funds safe and accounted for during this time.
Please don't hesitate to reach out with any other questions or concerns!
