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Anon Constellation · 5mo
Hello there, will it be possible to collect PO bundle (without on site gifts) only?
Unable to make it to dine-in / takeaway
Hello, yes. For such, you can inform the event staff at the entrance of the cafe you intend to just collect your PO bundle and go.
Anon Constellation · 5mo
Can one still enter the cafe without a ticket? As in just being present at the cafe but not consume food/buy merch?
Hello! As there is limited space within the cafe and due to the cafe's requirements, please understand that we can only cater to attendees who have purchased the cafe's F&B with the required minimum spend. Thank you.
Anon Constellation · 5mo
Will my friends and I be able to sit at the same table?
I was able to make a time slot reservation but my friends didnt (they didn't find out about it until jn)
Hello, if your friends are unable to book the same timeslot as you did, they will have to be considered Walk-Ins for that slot. Please note that Walk-Ins are only allowed in AFTER the 15 minutes grace per slot, subject to availability of seats.
Anon Constellation · 5mo
hii i was wondering when we will get our po delivered!
Hi!
All local POs were mailed since 26 Jun 2024. Do check your email for the tracking number.
We are unable to advise on how long SingPost will take to deliver the mail.
Thank you
Anon Constellation · 5mo
will there be any merch sales?
Hello! please refer to our earlier answer here https://retrospring.net/@Omniscient_SG/a/112717844438448566
Thank you!
Anon Constellation · 5mo
Hello! For the reservation of tree cafe is it okay for 1 person to book for 3 people to dine in
Hello, each ticket reservation accounts for one dine-in seat reservation. If 3 people intend to dine-in, please have 3 dine-in timeslot ticket reservations.
Anon Constellation · 5mo
Hi, is each dine-in ticket for only 1 person? So, if I come with a group for my slot, does everyone in the group need to have their own ticket?
Hello, yes please note that each ticket is for 1 person only. One slot ticket entitles you to 1 seat for dining in during your reserved timeslot. Yes each person needs a ticket, otherwise they will have to be Walk-ins, where seats for dining in is subject to availability.
Anon Constellation · 5mo
Is the cupsleeve available on site? I forgot to buy the food voucher😭😭
Yes, the cupsleeve, ticket, and SG-exclusive stickers are onsite gifts that can be redeemed with min. spend receipt of 15SGD on the cafe F&B, while stocks last! (those who have pre-purchased the SSA Food Vouchers have their onsite gifts guaranteed without worry of stocks running out)
Anon Constellation · 5mo
Hi are there gonna be booths from other artiest set up?
Hello! Unfortunately there won't be any booths at the event due to the cafe's rules where non-admins are not allowed to sell items. The only merchandise available at the cafe will be through the scratch cards!
Anon Constellation · 5mo
Hi!! Will takeaway orders receipts be eligible for raffle draws as well?
Hello, yes, takeaway order receipts will also be eligible for raffle draws, as long as 1) it meets the min. spend required, and 2) it is submitted to the admin table before the last 15min of the timeslot, which is when the raffles will be drawn.
Anon Constellation · 5mo
Hi I was wondering if we are able to purchase the merch revealed on-site?
Hello, unfortunately there will be no onsite sales of the event bundle at the cafe.
However, there will still be the Scratch Card prizes available onsite, exclusive to the SG cafe (max 3 pulls per min. spend receipt), along with other small activities / gifts you can take part in / redeem onsite! :)
Anon Constellation · 6mo
hello! i think i misspelled my gmail for the early bird food voucher as i have not gotten a confirmation email. would it be possible for you to contact me through the info i've put in to confirm ?
Please contact us via email or dms to double confirm and verify your identity, and we will send you a copy of your confirmation email. :)
Anon Constellation · 6mo
Hi, I'm trying to order the voucher but I can't remember what name I used on my bundle preorder. Is there a way to solve this? (P.S, I DMed you on Instagram before I saw the restrospring link, sorry!)
Hello! You should have received a confirmation email with your details previously during the bundle PO. Please contact us via email / dms with your details if you do not have any confirmation email so that we may verify your purchase and we will proceed from there!
Anon Constellation · 7mo
I've realized in my screenshot of my PO, I've misspelled 'gmail.com' as 'gamil.com' in my confirmation email. Would I have to redo the form again or would you be able to contact me through my social media handle,that I've also put in, to confirm?
Hello! Please contact us through our DMs or email to confirm your order details, so we may forward the confirmation to you after we verify your identity thank you.
Anon Constellation · 7mo
Ahhh I'm so sad, I was too late and missed the PO. Is there going to be another one opening or is it too late. 😭😭
Sorry for the temporary site issue, the PO is still open until 23:59 SGT tonight!