VERY INTIMIDATING AND EMBARRASSING but not cuz they’re bad or anything he did, her dad just intimidates everyone initially and her mom actually has a bit of an existing connection to Ingo :3c
She’s originally from Unova and was a decently popular musical star and pokestar actress while she was there and he and Emmet were actually a fan of her movies when he was younger :] Kandala’s parents were friends with Ingo’s grandparents as well, and is the reason Ingo got his Litwick! A direct excerpt from my Isabel bio document “Her family raised Litwicks, a young Ingo’s interest in them result in him being gifted one for his birthday“