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I received an email 6 days ago saying my order was shipped, but UPS seems to not be able to track it using the tracking number provided. Is it possible I have the wrong tracking #?
Hello! If you live in Canada, it's possible that we had to recreate the shipping label, as Canadian customs require different documentation. In that case, we had to cancel those labels and reprint them differently, which might explain this issue. If you ARENT from Canada, please send us a DM so we can check the order for you 😭
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