This was a super sweet question and I really appreciate it. Even for myself, it can be easy to forget my own mental health. But no worries, my team takes care of me.

When I get emergency dispatches, they’re usually from the Shinagawa dispatch center. So I’m speaking to other dispatchers, unless someone calls our non-emergency line.

Even then, just knowing what the calls are for can take a toll on your mindset, especially when you can only help from afar.

Usually after calls, the crews gather in the watch room to talk about anything funny or cool that happened at the call. We all enjoy those calls for one another. If we had a particularly heated call, we make sure to check on one another after— it can be easy to snap when you both feel helpless in different ways.

And Chief Yaga and Chief Nanami have my back, too. They listen in on calls and check in on me while the crews are out.

I’ve heard about other dispatchers’ experiences, and I can thankfully say I have it pretty good when it comes to my team. — Inumaki, dispatcher