hi thank you for asking! i would highly encourage taking a full, uncut video of the unboxing process, and in the event any items are broken, please email me with the video and we can discuss a refund of your order! i unfortunately will be unable to refund shipping, and in the event only the freebie coaster breaks (extremely unlikely, if one item breaks it's very likely everything else will too), i cannot offer any amount of refunding. in the case of the package getting lost in transit, i can only offer a partial refund.
however, i will do my absolute best to make sure everything is packaged carefully and securely to ensure there is no breakage en route (after all, it is my artwork and i do not wish to see it damaged either!) hope this helps!!