Has ever in the history of telling others to “calm down” ever really calmed anyone down? How do you help to calm others when they are upset? How do you calm yourself?
Maybe, but it certainly doesn't work if the person really needs to get calm.
I would listen to them passively, wait until they feel better, and agree with them if they say something to me.
As for myself, there are some musical tracks that help me stay focused and calm
