terrible customer support

Well, I've heard from multiple sources that they're pretty shit.
So... Pretty shit?

No better or worse than any of the other large computer companies. Avoid anything they market at end-users, but otherwise fine.

Oh... Not the steak sauce?

Ummm they exist?

Dont really like their laptops

their laptops are perfectly functional. some of them are even good. but if you're savvy enough to even have an opinion on them, you have much better options available to you.

Not the best