I only call if it's something is impossible to do myself, like I need a code or access that I don't have - it's funny calling and being on hold and they always have that message 'did you know that we have an online help site?' and that site NEVER addresses my specific issue, it's like they are just trying to get you off the phone and hope you give up
I most of the time resort to my own abilities first. When the washing machine yells first and then dies, I stand by the machine waving with a skrewdriver and when that fails I call the customer support only to tell them how they could hugely improve the unit!
Retrospring uses Markdown for formatting
*italic text*
for italic text
**bold text**
for bold text
[link](https://example.com)
for link