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Not right now, but when I used to volunteer at a hospital gift shop I had this old white lady come in and bitch about the return policy because I couldn't accept her return; I had to offer her in-store credit per store policy. She angrily stormed out and said she'd never give me her money again, as if the profits from the gift shop went to my personal bank account
I worked as a customer services supervisor among other things while I was a student. I’ve never been yelled at so much in my life. Most of it was because of their own stupidity. The rest of it was due to ridiculously inconsequential stuff that I wouldn’t have batted an eyelid at. I only ever got slightly annoyed once when a woman shouted, “You don’t know what you’re doing!” because she’d forgotten her purse and I wasn’t going to let her take a trolley-full of shopping out the door for free.
Sort of. Student complaints. It’s annoying more than upsetting. they complain about the tests looking “nothing like hw/class work”. #1 it doesn’t have to… that’s the whole point of tests … they test if you you apply your knowledge #2 but also, yes it does. I throw in enough similar problems that if you “mastered” hw and classwork problems like you said, you’d easily get a C. #3. And no. No extra credit. At least not until you actually finish all assigned stuff. You can’t have a 40% completion on hw and ask for extra credit… come on
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