online, i need tech support; irl, i'm the tech support

i recently helped fix a laptop for my ex-wife’s lover so it’s not even just friends tbh…

nope, not rly

i am the portable IT department

sometimes they do

I'm usually the tech support friend in that I happily volunteer my [insert search engine here]-fu whenever someone has a problem. What people end up coming to me for even more is for PC building/upgrading advice, since I keep my nose close to the market for my own upgrade dreams ;w ;

Both

thank you for your call, kio will be with you shortly.
while you wait, here's an important announcement. the previous Priority+ pass has been inundated with customers, so there is a new tier to get into the hyperlane, with priority+ mega pass. this will reduce your wait time from 26 DAYS to 25 DAYS.

Generally the first.

My friends usually know enough to not need much support, or they require support in domains that I cannot help at all with or with questions that go far beyond my own knowledge, and they know how annoying it can be to be the family tech support, so we take pity on each other. And I don't remember when I last asked a friend for tech support either. We just do moral support instead, commiserating about our struggles with humans who interact with computers (users, developers, etc.).

yeah

neither

weh....yeah and I'm not even that good at it, my husband works in IT, so I tend to mostly defer people to him

I don’t do anything tech at all really. I guess if anything I get ‘relied’ on? I help my friends do very basic things that I have lack of understanding in myself.